FREQUENTLY ASKED QUESTIONS
SOAPS & BATH
Our hand carafted soap bars are made from natural oils, essential oils, fragrance and natural colors. Each soap may be slightly different, but the following are some of our primary ingredients:
- Olive Oil
- Coconut Oil
- Palm Oil (sustainably sourced)
- Shea Butter
- Canola Oil
- Cocoa Butter
For the specific ingredients contained in a soap, check on the soap description page in our shop.
Some are and some are not. Many soaps contain goat milk, honey or animal fats. For the specific ingredients contained in a soap, check on the soap description page in our shop.
Many commercial or brand-name “soaps” aren’t soap at all. If you start looking at the ingredients, you’ll realize that these products are much more similar to detergents. they contain cheap, artificial ingredients that only give the illusion being beneficial to the skin. You will notice the difference immediately when you start using a “real’ soap.
Country Girl soaps are only made using traditional methods and whole (pronounceable) ingredients. We start with raw oils that moisturize and nourish the skin. Once the soap is made, we add even more ingredients that will pamper your skin and senses. Oh and don’t forget the goats milk! Many of our soap recipes start with nourishing goats milk which contributes to the luxurious feeling of our soap.
So go ahead, play in the barn. When you are ready to clean up – we’ve got you covered!
Our soaps last 2-3 weeks on average with daily use. The longevity is based on a variety of factors — the amount of lather, the amount of body hair, the frequency of use, the water type. If you’re looking to extend, the life of your soap, we recommend the following three methods:
- It’s best to store your soap in a place that will allow it to dry out between uses — we recommend using a Country Girl Soap Deck which will help extend the life of the soap.
- Water is the enemy of soap life. After showering, give your soap a little shake before storing it away on the Soap Deck, removing any excess water droplets.
- Use a loofah or shower cloth to create your soap later rather than using the bar directly under constant running water.
All produce in our food products are sourced from Jilly’s Garden on the Country Goods USA Farm as well as from local farmers in the Treasure Valley (Idaho). We pride our goods on being local and wholesome.
Nope. Jilly’s Garden is pesticide free. We control any bugs using natural oils, our hands and our trusty chickens.
SHIPPING & ORDERING
Everything with the exception of food products can be shipped everywhere in the United States. Most of our food products are only available in the state of Idaho. You may purchase locally if you live or travel through Idaho.
Shipping rates are calculated based on size and destination.
Want free standard shipping*?
- Free standard shipping with all orders over $49
- All active Country Goods USA soapscribers get free shipping on orders.
*Free shipping offer excludes food products.
- Country GirlAmbassadors get free shipping over $39.
Yes – we do ship to PO Boxes! Always double check your address before placing your order!
We accept all major debit and credit cards as well as PayPal. All transactions are SSL encrypted & PCL compliant.
[product_table]Orders are processed within 48 hours and shipping on Monday, Wednesday and Friday of each week following the processing time. Most shipping is done through USPS and you should expect your package to arrive in 5-10 business days.
Large orders may be shipped via USPS, UPS Ground or Fedex Ground. You will always get your tracking through email, so be sure to check your spam or junk folder if you don’t see the email.
Our systems are lightening fast and we can ONLY guarantee cancellations within 2 hours of placing an order. Please contact us ASAP! Once your order has processed it cannot be cancelled. In these cases you will need to return your product following our return policy.
You bet. If you are in the area you are more than welcome to pick up your order. Use the code IDAHO to waive shipping then text us at 208-576-4726 to arrange a pick up.
We understand when something is not a great fit. If you don’t love the product that you received, let us know and we will try our best to sort it out!
You may return your unopened, unused products for a refund. We need to receive the products back before we can issue the refund. Ship your items to:
7040 Desert Wolf Lane Star, Idaho 83669
We cannot accept used products. Shipping cannot be refunded.